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Patent Application of Connectable Directory Inquiries System Patent Application of Connectable Directory Inquiries System  
* This page is made by "machine translation" program from Japanese to English.
This document is a copy of the Jananese Patent Application No. 2003-110615 "Connectable Directory Inquiries System and Method" (Inventor: Masayuki Sonobe).

Japanese Patent Office (JPO) site has not opend the text of this application to the public (as of April 2003).
For readability, style properties of characters is partially modified in font, color, newline.
Scale of images is also modified.


"Connectable Directory Inquiries System and Method"

An index of claims

A claim 1 <<Connectable Directory Inquiries System>>
A claim 2 <<Connectable Directory Inquiries Method>>
A claim 3 <<Connectable Directory Inquiries Program-recorded Medium>>

[Detailed Description of the Invention]
[Description of the Prior Art]
[Problem(s) to be Solved by the Invention]
[Means for Solving the Problem]
[Embodiment of the Invention]
[Effect of the Invention]
[Brief Description of the Drawings]
[Description of Notations]
[Abstract]


[Document Name] 特許願
[Serial Number] *
[Filing Date] April 15, Heisei 15
[Destination] The Director-General of the Patent Office
[International Patent Classification] H04M 3/493
H04M 3/32
H04M 3/42
H04M 3/58
[Inventor(s)]
[Address] *
[フリガナ] ソノベ マサユキ
[Name] Masayuki Sonobe
[Patent applicant]
[Identification Number] *
[フリガナ] ソノベ マサユキ
[Name] Masayuki Sonobe
[A display of a commission]
[予納 ledger number] *
[Money paid frame] 21000
[TOC of a paper affair]
[Housing name] Specification 1
[Housing name] Drawing 1
[Housing name] Abstract 1

[Document Name] Specification
[Title of the Invention] Connectable Directory Inquiries System and Method
[Claim(s)]

[Claim 1]
<<Connectable Directory Inquiries System>>

a situation -- a telephone network, the communication line, an Integrated Services Digital Network, a network, a computer network, the Internet, intranet, and a Local Area Network (LAN) -- A Wide Area Network (WAN), a CATV (CATV) network, a VoP (Voice over Packet) network, a VoATM (Voice over ATM) network (ATM:Asynchronous Transfer Mode: Asynchronous Transfer Mode), also being called a VoFR (Voice over Flame Relay) network, a VoIP (Voice over IP) network, a radio-communications network, a mobile communications network, and a network that compounded some of each of said networks -- it is --
A communication network (1) Be alike and set.
(also being called a subscriber, a user, a user, and a telephone functional program by situation -- it is)
A calling party
(also being called a terminal for telephone, a cellular phone, PHS (Personal Handy-phone System), IP telephone (IP:Internet Protocol), and Internet telephones, and "a computer which carried a telephone dispatch function" by situation -- it is)
A call origination terminal (2) since -- a guidance demand to perform -- responding
(also being called the telephone number, URL (Uniform Resource Locator), URI (Uniform Resource Identifier), URN (Uniform Resource Name) and ID (Identifier), the terminal address, and an IP address (Internet Protocol Address) by situation -- it is)
A number
(also being called a telephone directory, list of names, a directory, town news, and a geographic information system by situation -- it is)
A data base (3) It automatic-searches, and decides, or it inputs from an operator or a processing program, and a calling party is guided. A Connectable Directory Inquiries System (4) Come out and it is. :


(b) A calling party A call origination terminal (2) A shell A guidance demand call (5) を受け付ける A guidance receptionist means (6) ;


(b) 該 A guidance demand call (5) inquiry information which comes out and is told from a calling party -- being based -- automatic A data base (3) Refer to. A call-ed number (7) From を決める, an operator, or a processing program A call-ed number (7) It inputs or inputs [ selection ] and decides. A call-ed number determination means (8) ;


(c) (It provides optionally) A call-ed number (7) It transmits to a calling party by voice and/or data. A notice means of a call-ed number (9) ;


(d) (It provides optionally) Judge information or information "he does not wish" a calling party "wishes" connection with a call-ed schedule terminal. A check means wishing connection (10) ;


(e) If a calling party does not wish to connect "this calling party A call origination terminal (2) を該 A guidance receptionist means (6) Shell cutting is carried out and it is this calling party. A call origination terminal (2) を該 A call-ed schedule terminal (11) it connects -- as -- "
(also being called the exchange, a router, internetwork-connection equipment, the gateway (gateway), a relay server, and "a computer which carried a switching function" by situation -- it is)
An operator stage (12) It is alike. A connection change demand (13) It transmits. A connection change means (14) ;


a shell -- it is characterized by things
A Connectable Directory Inquiries System



[Claim 2]
<<directory assistance method>>

A communication network (1) Be alike and set.
A calling party
A call origination terminal (2) since -- a guidance demand to perform -- responding
A number
A data base (3) It is the directory assistance method of automatic-searching, and deciding, or inputting from an operator or a processing program, and guiding a calling party. :


(b) A calling party A call origination terminal (2) A shell A guidance demand call (5) を受け付ける A guidance receptionist step (15) ;


(b) 該 A guidance demand call (5) inquiry information which comes out and is told from a calling party -- being based -- automatic A data base (3) Refer to. A call-ed number (7) From を決める, an operator, or a processing program A call-ed number (7) It inputs or inputs [ selection ] and decides. A call-ed number determination step (16) ;


(c) (It provides optionally) A call-ed number (7) It transmits to a calling party by voice and/or data. A notice step of a call-ed number (17) ;


(d) (It provides optionally) Judge information or information "he does not wish" a calling party "wishes" connection with a call-ed schedule terminal. A check step wishing connection (18) ;


(e) If a calling party does not wish to connect "this calling party A call origination terminal (2) を該 A guidance receptionist means (6) Shell cutting is carried out and it is this calling party. A call origination terminal (2) を該 A call-ed schedule terminal (11) it connects -- as -- " An operator stage (12) It is alike. A connection change demand (13) It transmits. A connection change step (19) ;


a shell -- it is characterized by things
A directory assistance method



[Claim 3]
<<directory assistance program documentation medium>>

In order to carry out a directory assistance by computer
(It is also sometimes called a script, an object, and a firmware by situation)
A program was recorded.
It is the medium in which machine reading is possible.
This program;


A (b) A guidance receptionist means (6) It is alike and a calling party. A call origination terminal (2) A shell A guidance demand call (5) It is made to receive.;


A (b) A call-ed number determination means (8) It is alike and 該. A guidance demand call (5) inquiry information which comes out and is told from a calling party -- being based -- automatic A data base (3) Refer to. A call-ed number (7) The arrangement was carried out, or the selection input was carried out or an operator or a processing program inputted. A call-ed number (7) It is made to input.;


(c) (It provides optionally) A notice means of a call-ed number (9) It is alike. A call-ed number (7) It is made to transmit to a calling party by voice and/or data.;


(d) (It provides optionally) A check means wishing connection (10) Information or information "he does not wish" it is alike and a calling party "wishes" connection with a call-ed schedule terminal is made to judge.;


(e) If a calling party does not wish to connect A connection change means (14) It is alike and is "this calling party. A call origination terminal (2) を該 A guidance receptionist means (6) Shell cutting is carried out and it is this calling party. A call origination terminal (2) を該 A call-ed schedule terminal (11) it connects -- as -- " An operator stage (12) It is alike. A connection change demand (13) It is made to transmit.;


It is characterized by things.
A medium which recorded a directory assistance program and in which machine reading is possible



[Detailed Description of the Invention]
[0001]
[The technical field to which invention belongs]
[0002]
This invention relates to the directory assistance method with a connect function, and a Connectable Directory Inquiries System with a connect function.


[0003]

[Description of the Prior Art]
When . next user with whom an operator investigates a telephone number data base and whom known telephone directory-assistance service service answers to a user by voice or the synthesized speech is the most, in spite of telephoning again the number guided readily, a note of a number must be made, a telephone must once be hung up, and it must dial anew.
For this reason, the number whose note was made in a hurry is wrong and wrong, and becomes a telephone, and it often asks again a directory assistant.
It also sees whether there was any paper whose note is made, and that the telephone number is written to telephone or a stand.
[0004]
The technology of saving entirely the time and effort which memorizes such the telephone number and must be imposed again is searched for.
[0005]
It has not only happened in the place as for which this situation appeals for telephone directory-assistance service service, and the operator is doing the investigation reply, but others have happened.
For example, if . appropriate person which will be requested by telephone concerning the telephone switchboard of a company if I want a certain service or a certain person in charge to tie is the extension of the place of business [ an operator ] when . to only connect to an extension, however appropriate persons are other places of business and affiliated companies and outside line numbers differ . which teaches that number and I have rehad hung . which can be said that this is playing the role same to emergency as "telephone directory-assistance service service" -- hanging also in this case and saving the time and effort of curing is called for
[0006]
To a cellular phone in recent years In addition, since the telephone of new forms, such as IP telephone and an Internet telephone, appeared, The number retrieval software which the need of searching the telephone number not only shows around with . voice which is increasing increasingly, but inputs and chooses a character string from a company name, an individual name, etc., or chooses an icon, and can investigate the telephone number, . currently provided with the site which carries out a directory assistant by the demand from the software -- such a directory assistance -- a connection place -- it is convenient, if it connects and carries out to curing


Reference data of number retrieval software :
"Nippon Telegraph and Telephone East Corporation, Inc. (
http://www.ntt-east.co.jp/ ) ):ANGEL LINE (Registered trademark) " :
http://www.ntt-east.co.jp/angel/).
[0007]
The directory assistance has pointed out investigating and guiding the number of not only the telephone number but large meanings, such as URI (Uniform Resource Identifier), URL (Uniform Resource Locator), URN (Uniform Resource Name), ID (Identifier), the terminal address, and an IP address (Internet Protocol Address), in this book.


Reference data of URI, URL, and URN :
"WWW-consortium:(international-standard organization) Web Naming and Addressing Overview" (URIs, URLs, ...) :
http://www.w3.org/Addressing/#terms).


Reference data of URI, URL, and URN :
"Masahide Kanzaki: URN (Uniform Resource Name) -- Explanation" of very easy HTML :
http://www.kanzaki.com/docs/html/urn.html).


[0008]
Below, the telephone directory-assistance service service using a call-back function is described as a prior art 1.
[0009]
JP,2002-344629,A "a telephone directory-assistance service service system, its method, and its processing program" (Nippon Telegraph and Telephone applicant: CORP.) is one of those by which the conventional proposal is made.
In this idea, in the stage which has not been connected to a call-ed schedule terminal yet in fact, it shows as if the user terminal had got the telephone call from the call-ed schedule terminal.
In order to realize this, the number of . [ which telephones this user's telephone automatically ], then dispatch origin turns into the telephone number of this call-ed schedule terminal set to the testing terminal from the "testing terminal" of the exchange.
If the call-back function including the function which records the number of the telephone which received on this user's telephone sticks, a user can telephone this call-ed schedule terminal using a call-back function.
The time and effort as which a user makes a note of and inputs the telephone number by this method can be saved.
[0010]
However, in the following cases, it does not work. :


(b) When the call-back function does not stick by old telephone etc.;


(b) Since it is unsuitable that telephone memorizes the telephone number like a public telephone, when it is the telephone with which a call-back function is not attached;


(c) When how the telephone currently used belongs to others and a user uses a call-back function is not known, or when I do not have an arrival-of-the-mail history screen shown;


(d) When a user is not able to master the call-back function of telephone;


(e) Since a call did not 鳴動 according to the kind or the electric situation of telephone, when a user has not noticed a call in by the system which sets [ time / 1 etc. ] up the number of times of call 鳴動 in the case of the call in from telephone directory-assistance service service to the first call origination terminal few;


(ヘ) When the user appeared in the telephone and has been perplexed by the system set up silently, without passing a talkie (voice guidance) especially in the case of the call in from telephone directory-assistance service service to the first call origination terminal;


(g) When the user has started accidentally the function in which operation resembled the call-back, for example, a redial,;


(h) While the user is going to apply by the call-back, when the telephone call has been got from somewhere else;


(i) When the user took out the receiving history screen, another history record was chosen by mistake when it was going to choose from history records and was going to call back, and called back


[0011]
Good conditions are expected from telephone, a user, and timing, respectively completely [ a prior art 1 / connection with a call-ed schedule terminal ] automatically.
For this reason, if it adopts by the public telephone network etc., frequent occurrence of the complaint from the user who failed, frequent occurrence of the re-request to a directory assistant, and frequent occurrence of an incorrect dispatch trouble will be expected.
[0012]
Since the operation by the side of a user is complicated, neither the guidance sentence of the operating instruction from a directory assistant to a user becoming unclear for a long time, and also making the usage well-known beforehand, nor that the method of a call-back is various by the telephone or the terminal and a model with a complicated procedure are easy from a certain thing.
[0013]
Furthermore, unless it is the telephone of a user's individual 持ち, since it leads to disclosure of personal information, leaving the telephone number obtained by telephone guidance to telephone will also require the person who thinks that it is not preferable.
[0014]
In the above, the telephone directory-assistance service service using a call-back function was described as a prior art 1.



[0015]
Below, manual connection telephone call service is described as a prior art 2.
[0016]
Manual connection telephone call service is service that an operator connects a user's telephone to the partner point, when a user tells an operator the telephone number.
It cannot be served as manual connection telephone call service with a directory assistant.
For this reason, a user has to investigate a number beforehand.


Reference data of manual connection telephone call service and a directory assistant :
"NTT number information incorporated company ( http://bj.nttds.co.jp/index.html ): Goods and service introduction"
http://bj.nttds.co.jp/bj-dir/service/service.html ;


"Nippon Telegraph and Telephone East, Inc. ( http://www.ntt-east.co.jp/ ): Information > directory assistance"
http://www.ntt-east.co.jp/databook/bangouannai.html).
[0017]
In the above, manual connection telephone call service was described as a prior art 2.



[0018]
If not only guidance of the voice to the inquiry of the voice in a telephone with the typical former but an example is raised to the directory assistance of a terminal :


(b) The character string input from a cellular phone and PHS, category selection input;


(b) A cellular phone, location communication of information by GPS (Global Positioning System: location gaging system using the electric wave from an artificial satellite) from PHS;


(c) Location communication of information by the location of the radio base station which received the radio of a telephone;


の -- an automatic Connectable Directory Inquiries System which answers the telephone number of a neighboring man, an organization, or service or it performs one or more and corresponds based on this character string, this category, or this location information also came to be used widely
Probably, it will be natural that the demand of wanting you to make it automatic to connection is produced, when the telephone number to which it replies also case [ like this example ] is decided as one.
[0019]
Moreover, in IP telephone or the Internet telephone, if a user telephones using a new telephone terminal and a new computer in many cases and it the result of . directory assistance which points to advanced automation is not only displayed on a screen by alphabetic information, but came to be telephoned by the same terminal or the same computer, connecting with a partner automatically will be welcomed.


[0020]

[Problem(s) to be Solved by the Invention]
The purposes of this invention are certain to the call-ed schedule terminal guided in the call origination terminal after investigation of a number, and offering the directory assistance method and a Connectable Directory Inquiries System connectable in a short time.


[0021]

[Means for Solving the Problem]
In order to solve the subject, this invention is characterized [ main ] by making pass change into an operator stage so that it may reconnect with a call-ed schedule terminal, without cutting a call origination terminal, after narrowing down and determining a call-ed number as one.
[0022]
Below, a summary of a solution means of each claim is described.
[0023]
Claim 1 Invention of a Connectable Directory Inquiries System of a publication :


(b) Calling party Call origination terminal 2 Shell Guidance demand call 5 を受け付ける Guidance receptionist means 6 ;


(b) 該 Guidance demand call 5 inquiry information which comes out and is told from a calling party -- being based -- automatic Data base 3 Refer to. Call-ed number 7 From を決める, an operator, or a processing program Call-ed number 7 It inputs or inputs [ selection ] and decides. Call-ed number determination means 8 ;


(c) (It provides optionally) Call-ed number 7 It transmits to a calling party by voice and/or data. Notice means 9 of a call-ed number ;


(d) (It provides optionally) Judge information or information "he does not wish" a calling party "wishes" connection with a call-ed schedule terminal. The check means 10 wishing connection ;


(e) If a calling party does not wish to connect "this calling party Call origination terminal 2 を該 Guidance receptionist means 6 Shell cutting is carried out and it is this calling party. Call origination terminal 2 を該 Call-ed schedule terminal 11 it connects -- as -- "
Operator stage 12 It is alike. Connection change demand 13 It transmits. Connection change means 14 ;


a shell -- let things be summaries
It is an option (option) whether each means of an item (Ha) and (ニ) is provided.
It becomes possible to reconnect a call origination terminal to a call-ed schedule terminal quickly by this invention, without cutting from a communication network.


[0024]
Invention of a directory assistance method according to claim 2 :


(b) Calling party Call origination terminal 2 Shell Guidance demand call 5 を受け付ける Guidance receptionist Step 15 ;


(b) 該 Guidance demand call 5 inquiry information which comes out and is told from a calling party -- being based -- automatic Data base 3 Refer to. Call-ed number 7 From を決める, an operator, or a processing program Call-ed number 7 It inputs or inputs [ selection ] and decides. Call-ed number determination Step 16 ;


(c) (It carries out optionally) Call-ed number 7 It transmits to a calling party by voice and/or data. A notice of a call-ed number Step 17 ;


(d) (It carries out optionally) Judge information or information "he does not wish" a calling party "wishes" connection with a call-ed schedule terminal. A check wishing connection Step 18 ;


(e) If a calling party does not wish to connect "this calling party Call origination terminal 2 を該 Guidance receptionist means 6 Shell cutting is carried out and it is this calling party. Call origination terminal 2 を該 Call-ed schedule terminal 11 it connects -- as -- " Operator stage 12 It is alike. Connection change demand 13 It transmits. Connection change Step 19 ;


a shell -- let things be summaries
It is an option (option) whether each step of an item (Ha) and (ニ) is performed.
It becomes possible to reconnect a call origination terminal to a call-ed schedule terminal quickly by this invention, without cutting from a communication network.
[0025]
Invention of a directory assistance program documentation medium according to claim 3 :


It is the medium which recorded the above and a program which performs a directory assistance method according to claim 2 and in which machine reading is possible.
Let things be summaries.
Therefore, the subject is solved by this invention.
[0026]
In the above, a summary of a solution means of each claim was described.



[0027]

[Embodiment of the Invention]
The form of a practicing of this invention is explained in detail based on a drawing.


[0028]
Below, it is a
claim 1 . A の実施 form is explained.
[0029]
Fig. 1 is an embodiment block diagram of the Connectable Directory Inquiries System which applied the claim 1 .




Fig. 1 Embodiment block diagram of Connectable Directory Inquiries System

(A click displays a figure in another window)


[0030]
Inside of a figure, 1 is a communication network. 2 is a call origination terminal. 3 is a data base. (Optional), 4 is a Connectable Directory Inquiries System. It comes out.
[0031]
In order to communicate generally by the communications protocol (protocol) linked to real time, such as a telephone and telnet, and ftp, a call origination terminal needs to connect the called station, pass (path), or link (link) of the partner point.
Under the present circumstances, communication data which are the "parcels" which subdivided data with the destination, without assigning all the operator stages in the middle of pass when it was the packet switching service used for the Internet telephone etc., such as voice which the path was dynamically chosen for every packet and was digitized, are returned to the sequence which communicated during the end of both ends and was transmitted, are assembled, and the partner point is reached.
the line switching formality used for the telephone network [ ordinarily ] on the other hand -- pass -- on the way . with which communication data, such as voice, are exchanged in the path until one is assigned via which operator stage it goes and it is opened wide -- the formula may be intermingled both of in fact
[0032]
In this figure Communication network 1 It was alike and more than one were shown. Operator stage 12 の接続 topology is an example and is about each device. 12a is an operator stage (call origination terminal accommodation operator stage). 12b is an operator stage (branch point). 12c is an operator stage (Connectable Directory Inquiries System accommodation operator stage). 12d is an operator stage (middle). 12e is an operator stage (called station accommodation operator stage). . carried out -- the trunk line which connects . operator interstage by which the number of the whole may be one and pass may pass along many middle operator stages on the other hand more in fact may belong to the communication network from which a telephone network, a mobile communications network, etc. differ
[0033]
. will hang again after asking a Connectable Directory Inquiries System and getting to know a number if it is the former when a calling party does not know the number of a call-ed schedule terminal -- pass connection between a call origination terminal and a Connectable Directory Inquiries System is made in that case, guidance of a number is received, and pass connection between a call origination terminal and a call-ed schedule terminal is anew made after pass cutting, it talks over the telephone, and pass cutting is carried out
[0034]
In this embodiment Call origination terminal 2 Connectable Directory Inquiries System 4 the . as usual with the same place which is alike and requires guidance -- this call -- here Guidance demand call 5 It will call.
[0035]
Connectable Directory Inquiries System 4 Guidance receptionist means 6 って -- it is Call origination terminal 2 Shell Guidance demand call 5 It connects with が来る.
[0036]
As long as it is a telephone, . reception, human beings, such as an operator, a communicator, and an exchange staff, are sufficient as what are carried out, and the computer by which a processing program operates may be used, and what combined one or more of the circuit which reads the data based on an artificial-intelligence (knowledge based system) program, a speech recognition circuit, a speech-synthesis circuit, and a push button with which it will be in an off-hook state, and a man or a machine receives the data based on a calling party, voice, or a
[0037]
Connectable Directory Inquiries System 4 The picture from the camera which is not in an attached figure, or a computer graphics composition circuit, Call origination terminal 2 It may display on display which is not in an attached figure, and the guidance connection service which used the picture together may be performed.
moreover Call origination terminal 2 The picture from the camera which is not in an attached figure, Connectable Directory Inquiries System 4 You may perform the guidance connection service which used the picture together by displaying on display which is not in an attached figure.
[0038]
The message which will be asked if it is data communication (query) Call origination terminal 2 A shell input is carried out.
[0039]
Guidance receptionist means 6 If が案内 is received Call-ed number determination means 8 が and a number are investigated and a call-ed number is determined.
Man is sufficient as the subject to investigate, or the computer or circuit where a processing program or an artificial-intelligence (knowledge based system) program operates is sufficient as it. Data base 3 You may search and determine in automatic or . network which may be able to be immediately determined if a call-ed number can be remembered without searching although you may refer to a manual.
[0040]
It was determined. Call-ed number 7 or -- further -- the subscriber information on a call-ed number or the address, a building name, and the pilot number か否か -- other attributes -- 該 Notice means 9 of a call-ed number By が, an operator's voice, the synthesized speech, the character or the icon display for selection, and other data Call origination terminal 2 It may be alike and you may notify.
[0041]
one case of the degrees -- again Guidance receptionist means 6 It starts. Call origination terminal 2 It is good, even if it tries to the addition of shell inquiry information will be obtained and determine a call-ed number as one again. :


(b) When inquiry information is imperfect;


(b) When the corresponding call-ed number is not found;


(c) In a certain case, two or more corresponding call-ed numbers are.;


(d) When the calling party got to know the corresponding subscriber information or attribute of a call-ed number and expresses "The person of a call-ed number is not a called party of his purpose"


[0042]
It can narrow down cooperatively by repeating carrying out the input which similarly is the retrieval by the character string, and changes a character string into a calling party when the number of cases of a retrieval result sticks out too far mostly, and displaying the call-ed number of a retrieval result.
[0043]
Here, a calling party Call-ed number 7 You may be made to progress to a degree, after checking having asked for the depression of a check button and having received the signal of a button depression by an operator's voice, the talkie, or the synthesized speech so that a note can be made.
[0044]
In one case of the degrees, it is as abnormal termination. Call origination terminal 2 Pass is cut. :


(b) When the calling party gave up and the stop of a guidance request is announced;


(b) When a calling party cuts pass;


(c) Even if it repeated the inquiry to some extent, when call-ed number determination is not made;


(d) After asking the calling party for voice or data, when fixed time, for example, 60 seconds, was supervised and it becomes a time-out


(e) After 受呼(ing), when fixed time, for example, 300 seconds, was supervised and it becomes a time-out


[0045]
In this case, before pass cutting, Call origination terminal 2 You may send the talkie of the purport boiled and cut, a synthesized speech, or character representation.
[0046]
To a degree The check means 10 wishing connection は -- only by one number of acceptace, when optional . Connectable Directory Inquiries System serves as service of both "guidance without a connect function", and "guidance with a connect function", it is needed
If a number of acceptace is divided by "guidance without a connect function", and "guidance with a connect function", for the user of service, it will be intelligible and will be easy to divide by those with connection / なし by carrying out accounting.
On the other hand, if a number of acceptace is mixed by "guidance without a connect function", and "guidance with a connect function", a calling party can decide arbitrarily whether to connect immediately according to a guidance situation.
[0047]
The check means 10 wishing connection は, 該 Guidance demand call 5 The information or the information "he does not wish" it is alike, and receive and a calling party "wishes" connection with a call-ed schedule terminal is judged.
[0048]
The check of connection hope is specifically realizable in one or combination of the following example. :


(b) An operator checks by the telephone call of a calling party and voice, and inputs a result by the button depression, the keystroke, mouse click, etc.;


(b) After the telephone call state of a calling party and a Connectable Directory Inquiries System starts, the tone signal which the button of a call origination terminal is pushed in a Connectable Directory Inquiries System, and is sent is detected in the tone signal-detection circuit which is not in a figure, or a pulse is detected by the pulse signal detector which is not in a figure. [ or an alphabetic data ] It inputs in the data input circuit which is not in a figure, or the 発語(ed) voice is recognized in the speech recognition circuit which is not in a figure, and it judges from a corresponding meaning being "his wishing" or "not wishing" anyway.
For example, when "104" is the number of acceptace of a directory assistant, I have you call to the calling party which wishes to connect with "1045" to carry out an official gazette and receive service as if "1045" was the number of acceptace of a directory assistant with a connect function.
It connects with a Connectable Directory Inquiries System only by dialing "104" in fact.
If it is the system decided "A default is "not wishing"", "the register wishing connection" which is not in a figure will be reset by 0 at this time.
However, since "5" which pulled, and continued and remained is detectable by the Connectable Directory Inquiries System, the register wishing connection is set to 1 at this time.
Only in the case of "104" and the dialed call origination, the register wishing connection remains in the reset state of 0.
It is there. The check means 10 wishing connection It reads and distinguishes whether は and this register wishing connection are in the set state 1, or it is in the reset state 0.;


(c) After passing voice, talkie, or synthesized speech of an operator who urges the input of connection hope to a calling party, The tone signal which the button of a call origination terminal is pushed in a Connectable Directory Inquiries System, and is sent is detected in a tone signal-detection circuit. Or a pulse is detected by the pulse signal detector, or an alphabetic data is inputted in a data input circuit, or the 発語(ed) voice is recognized in a speech recognition circuit, and it judges anyway from the meaning of a corresponding sign being "his wishing" or "not wishing."
For example, "he wishs" and "0" may give the significance with "he does not wish", and "1" may carry out.
. which will charge and be easy to divide since declaration of intention of a calling party is comparatively clear if it is this method;


(d) To which . Connectable Directory Inquiries System which registers [ whether he wishes to connect to a Connectable Directory Inquiries System and ] the hope of a calling party into the data base for every calling party and every call origination terminal beforehand treats those who take out the information on whether search the number or the address of a calling party as a key, and a data base is wished to have and of whom . registration is not done determines beforehand.;


(e) It shall connect as standard and the calling party with unnecessary connection carries out to what is necessary being just to cut a circuit by carrying out on hook promptly.


[0049]
Next, it is if the calling party does not wish to connect. Connection change means 14 It が起動.
[0050]
Connection change means 14 Let は and the exchange be the examples of a type. Operator stage 12 It is alike, and it receives and connection change is directed. Connection change demand 13 In . book embodiment which can exchange the various control signals else [, such as sound, an image, and data, ] between the exchanges to general . which transmits Connection change demand 13 A signal with a の message Connectable Directory Inquiries System 4 Shell Communication network 1 Inside of の Operator stage 12 の . 該 sent to one even if few Connection change demand 13 It considers as the parameter of a message. :


(b) 該 Guidance demand call 5 の ID or 該 Call origination terminal 2 の番号;


(b) 該 Call-ed number 7 ;


It is accompanied by の両方 clearly or suggestively.


[0051]
Next, it describes how an operator stage changes the pass of connection.
Above Connection change means 14 As opposed to the operator stage which changes also in は and an operator stage Connection change demand 13 を送る
[0052]
By communication by the packet, it is the change of pass. Operator stage (call origination terminal accommodation operator stage) 12a It is alike. Connection change demand 13 It notifies and this operator stage is the transmission place of future packets. Call-ed schedule terminal 11 It is in the destination part in . packet realized by establishing a link. Call-ed schedule terminal 11 The の address will be set.
[0053]
On the other hand, it is realizable by a plurality of methods of stating the change of pass below by communication by line switching.
[0054]
The character which is a number in the state where Fig. 3 and Fig. 4 indicate below the character in . circle which is one method, respectively, and attached the arrow to the change in the state from a state and the arrow shows the conditions from which a state changes.




Fig. 3 State transition diagram A

(A click displays a figure in another window)






Fig. 4 State transition diagram B

(A click displays a figure in another window)


[0055]
[ in Fig. 1 of an embodiment / how pass is connected ] between operator stages now in order to distinguish according to a state The state where of "the connection state 0", the "connection state 1", the "connection state 2", the "connection state 3", the "connection state 4", the "connection state 5", the "connection state 6", and the "connection state 7" were named is shown, respectively as Fig. 5 , Fig. 6 , Fig. 7 , Fig. 8 , Fig. 9 , Fig. 10 , Fig. 11 , and Fig. 12 .
It is shown that the dotted line of operator interstage has the trunk line which can communicate.
The thick line covering an operator stage shows the pass connected to the call.
[0056]
Fig. 3 , Operator stage (call origination terminal accommodation operator stage) 12a It is a state transition diagram in the case of adopting the method of changing by coming out.
[0057]
In an initial state, it is in a state (connection) 0.




Fig. 5 Connection state 0

(A click displays a figure in another window)


Call origination terminal 2 Shell Connectable Directory Inquiries System 4 If it is alike and call origination is performed, pass is connected among these two persons and it will be in a state 1.




Fig. 6 Connection state 1

(A click displays a figure in another window)


Call-ed number 7 It is as が決ま. Connectable Directory Inquiries System 4 Connection change means 14 Connection change demand 13 Operator stage (call origination terminal accommodation operator stage) 12a If it is alike and transmits Operator stage (call origination terminal accommodation operator stage) 12a Since pass cutting processing between Connectable Directory Inquiries Systems is performed, it will be in a state 2.
At this time Call origination terminal 2 The feature is in a certain thing until it connected.




Fig. 7 Connection state 2

(A click displays a figure in another window)


It continues. Operator stage (call origination terminal accommodation operator stage) 12a は, Operator stage (call origination terminal accommodation operator stage) 12a Shell Call-ed schedule terminal 11 The pass of until is connected and it will once be in a state 3.




Fig. 8 Connection state 3

(A click displays a figure in another window)


Furthermore, two pass Operator stage (call origination terminal accommodation operator stage) 12a It が接続, is made one and changes into a state 4.




Fig. 9 Connection state 4

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It is good as for a state 4 from a state 2, without passing through a state 3 depending on the method of realization.
If a call origination terminal or a called station cuts in the state 4, it will return to an initial state 0.
Moreover, when it is decided in the state 1 that it will be connection needlessness, and also when a called station call goes wrong in the state 2, it returns to an initial state 0.
Since it is not a standard transition, it does not express to a figure, but also when cutting is performed in the state of [ 3 ] a state 1 and a state 2 from the thing by which the call origination terminal, the called station, or the Connectable Directory Inquiries System is connected either, or a communication network, it returns to an initial state 0.


[0058]
Next, the figure 4 , Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c It is a state transition diagram in the case of adopting the method of changing by coming out.
[0059]
In addition, 該 Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c Accommodation installation can also be carried out to this site as only for Connectable Directory Inquiries Systems.
[0060]
In an initial state, it is in a state 0.
Call origination terminal 2 Shell Connectable Directory Inquiries System 4 If it is alike and call origination is performed, pass is connected among these two persons and it will be in a state 1.
Call-ed number 7 It is as が決ま. Connectable Directory Inquiries System 4 Connection change means 14 Connection change demand 13 Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c If it is alike and transmits Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c Connectable Directory Inquiries System 4 Since pass cutting processing between の is performed, it will be in a state 5.
At this time Call origination terminal 2 The feature is in a certain thing until it connected.




Fig. 10 Connection state 5

(A click displays a figure in another window)


It continues. Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c は, Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c Shell Call-ed schedule terminal 11 The pass of until is connected and it will once be in a state 6.




Fig. 11 Connection state 6

(A click displays a figure in another window)


Furthermore, two pass Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c It が接続, is made one and changes into a state 7.




Fig. 12 Connection state 7

(A click displays a figure in another window)


It is good as for a state 7 from a state 5, without passing through a state 6 depending on the method of realization.
If a call origination terminal or a called station cuts in the state 7, it will return to an initial state 0.
Moreover, when it is decided in the state 1 that it will be connection needlessness, and also when a called station call goes wrong in the state 5, it returns to an initial state 0.
Since it is not a standard transition, it does not express to a figure, but also when cutting is performed in the state of [ 6 ] a state 1 and a state 5 from the thing by which the call origination terminal, the called station, or the Connectable Directory Inquiries System is connected either, or a communication network, it returns to an initial state 0.
[0061]
Both methods are compared.
Compared with the method of a state transition A, in that the pass finally connected goes via more operator stages and trunk lines, since many resources are used for the method of a state transition B, it can be said to be disadvantageous.
but the operator stage along which the round trip of pass passes after being in a state 7, even if it is the method of a state transition B -- for example Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c を, Operator stage (Connectable Directory Inquiries System accommodation operator stage) 12c Shell Operator stage (branch point) 12b the improvement method which performs processing removed from pass in order of until, and is finally changed into a state 4 is also possible
[0062]
A state and a state transition are realizable also by different various methods from the above.


[0063]
Next, what is given is the example of transmission 受話 which a calling party hears.
In this, as for a "shot", a calling party and "Si" show the human being, talkie, or synthesized speech of a Connectable Directory Inquiries System. :


発: (. which carries out off-hook and pushes "1045" with a dial)


(Dial tone "ルルルル and ルルルル")


シ: yes and use -- thank you, it is .OO company, directory assistance connection service, and charge OO


発: Excuse me, please tie to O, Inc. O business affairs of Chiyoda-ku, Tokyo.


シ: Please wait a little.... It crawls and they are O, Inc. O business affairs of Chiyoda-ku, Tokyo.


発: That's right


シ: I tie to now representation telephone 03-OOOO-OOOO then.


(Dial tone "ルルルル and ルルルル")


O O business affairs: It crawls and they are OO business affairs.


(It cuts more on hook after a telephone call) .


[0064]
Next, Fig. 13 is a sequence diagram of a directory assistance and connection.




Fig. 13 Sequence diagram of directory assistance and connection

(A click displays a figure in another window)


[0065]
Inside of a figure, 2 is a call origination terminal. 1 is a communication network. 4 is a Connectable Directory Inquiries System. 11 is a call-ed schedule terminal. It comes out.
[0066]
A (b) Call origination terminal 2 If off-hook is come out and carried out Communication network 1 はこれ is detected as call origination.


A (b) Communication network 1 は, Call origination terminal 2 It is alike and the dial tone "プー" is sent.


A (c) Call origination terminal 2 Connectable Directory Inquiries System 4 . this number which dials の番号 was received. Communication network 1 . which stops は発信音 -- and Call origination terminal 2 It is the partner point of this number. Connectable Directory Inquiries System 4 Pass connection processing of a between is performed.


A (d) Connectable Directory Inquiries System 4 It is if it is in a が空き state. Communication network 1 Send a call signal to a は該 circuit. Connectable Directory Inquiries System 4 In の端末 Guidance receptionist means 6 To a call and 同時 Call origination terminal 2 . which is alike and sends the ringing tone "ルルルル and ルルルル" (if it is not in an empty state in addition) Call origination terminal 2 It is alike, the bt "プー and プー" is sent, and he is urged to carry out on hook.


A (e) Connectable Directory Inquiries System 4 Guidance receptionist means 6 が and a human being -- be -- an automatic circuit -- be -- a circuit -- off-hook, then a reply signal Communication network 1 It is alike and is told. Communication network 1 Connectable Directory Inquiries System 4 the call signal through which it passes -- stopping -- and Call origination terminal 2 The ringing tone through which it passes is stopped, a reply signal is sent, and it changes into a telephone call state.


A (ヘ) Call origination terminal 2 since -- the information to unite is sent . reception of was done Guidance receptionist means 6 Information on が問合せ Call-ed number determination means 8 It is alike and passes. Call-ed number determination means 8 A が被呼 number is investigated.


(g) A system Notice means 9 of a call-ed number It is 該 if provided. Call-ed number 7 Call origination terminal 2 In order to obtain the call-ed number to which . calling party boiled and sent is convinced, or in order to narrow down the call-ed number which are, from an inquiry to the notice of a call-ed number may be repeated.


(h) A system The check means 10 wishing connection possession -- carrying out -- てい -- and Call origination terminal 2 When it needs to be alike and it is necessary to ask here, Call origination terminal 2 After are alike and sending voice or alphabetic information of the check wishing connection etc., Call origination terminal 2 The response of a shell is inputted and it checks in how [ with connection hope ].


(i) Supposing there is not connection hope Connectable Directory Inquiries System 4 Communication network 1 Operator stage 12 It is alike. Call-ed schedule terminal 11 It is accompanied by の番号. Connection change demand 13 を送る
. which will cut a circuit if there is no connection hope -- namely Connectable Directory Inquiries System 4 Shell Communication network 1 It is alike and a clearing signal is sent. Communication network 1 While beginning は時間監視 Call origination terminal 2 It is alike and a bt is sent. Call origination terminal 2 If it carries out も on hook, a disconnect signal Communication network 1 It is alike and is sent. Communication network 1 . which performs は pass cutting processing -- if the time supervision for 2 - 4 seconds becomes a time-out even if it does not become still on hook Communication network 1 は pass forced-release processing is performed.


A (j) Communication network 1 Operator stage 12 は, Communication network 1 Connectable Directory Inquiries System 4 The pass between の is cut.


(ル) Pull and continue. Communication network 1 Operator stage 12 は, 該 Operator stage 12 Shell Call-ed schedule terminal 11 Connection processing of the pass of until is performed.


(ヲ) If Call-ed schedule terminal 11 If (it is only called a "called station" except for a "schedule" in future sequences since it is after a call-ed is carried out) is vacant and it is a state Communication network 1 Operator stage 12 A call signal is sent and called to a は該 circuit, and it is 同時. Call origination terminal 2 It is alike and ringing tone, such as "ルルルル and ルルルル", is sent.
In a called station, ringer tones, such as "プルルル and プルルル", a ringer melody, an arrival-of-the-mail voice, etc. sound, or arrival of the mail is notified by a character, light, and data.


(ワ) Off-hook, then a reply signal a called station [ a called party ] Communication network 1 It is alike and is told. Communication network 1 the call signal to は被呼端末 -- stopping -- and Call origination terminal 2 . which stops the ringing tone through which it passes, sends a reply signal, and is changed into a telephone call state (if a called station is vacant and it is not a state in addition) Call origination terminal 2 . to which is resembled and the bt "プー and プー" is sent and which is urged to carry out on hook -- it prevents a calling party forgetting a call-ed number in this case -- as Operator stage 12 a shell -- or -- tying -- correcting -- again Connectable Directory Inquiries System 4 Notice means 9 of a call-ed number It is a shell, a talkie, or a synthesized speech, and is 該. Call-ed number 7 Call origination terminal 2 It is alike and may renotify.


A (f) Call origination terminal 2 A called station talks over the telephone.


(ヨ) If a telephone call is completed and a called station becomes on hook previously, it is from a called station. Communication network 1 It is alike and a clearing signal is sent. Communication network 1 While beginning は時間監視 Call origination terminal 2 It is alike and a bt is sent. Call origination terminal 2 も -- if it becomes on hook -- a disconnect signal Communication network 1 It is alike and is sent. Communication network 1 . which completes は pass cutting processing -- if the time supervision for 2 - 4 seconds becomes a time-out in addition even if it does not carry out on hook Communication network 1 は pass forced-release processing is performed.
on the other hand -- if -- (although there are no following sequences in a figure) previously Call origination terminal 2 が -- if it becomes on hook -- a disconnect signal Communication network 1 It is alike and is sent. Communication network 1 If a time supervision becomes a time-out without . which performs は pass cutting processing and sends a bt to a called station, in addition a called station becoming on hook Communication network 1 は電力供給 is stopped and オンフック is supervised periodically.


[0067]
Thus, following on a directory assistance, it becomes possible to connect with a call-ed schedule terminal automatically, without cutting a call origination terminal.
Technical reference of the telephone exchange :
"Nippon Telegraph and Telephone East Corporation, Inc. ( http://www.ntt-east.co.jp/ ): 5th edition .PDF[ of an interface > technical reference ] (Japanese)" of a technical reference > call service
http: //www.ntt-east.co.jp/gisanshi/analog/edit5j.pdf They are Section 3.4 and Section 4.5 especially. .


[0068]
A voice warp of Nippon Telegraph and Telephone CORP. (Registered trademark) . which is performing connecting the は and call origination origin of the got telephone to the destination by the signal from the got telephone to a telephone network -- such an interface -- applying


"Please tie to the direction of the charge of what 々 service."


It can lessen giving the impression of . "rotation" that the requested switchboard of a company can re-connect a calling party to the switchboard of the affiliated company of a different number, an affiliated company's dial-in telephone, etc., without hanging up a client's telephone by performing the same processing as the directory assistant of this invention, specifying a destination number, and transmitting recarrying out connection to the exchange of the telephone company, and becomes to improvement in service.
Furthermore, it also enables the telephone of not the switchboard of a company but the telephone which carried out 受話 of a dial-in telephone, and an ordinary homes and a store to ask a telephone network to reconnect in search of the connection place of the suitable exterior about the got telephone.
Although these sites are not sites which are carrying out the "directory assistant" literally, they can be called site which applies the technology of this invention.
[0069]
The telephone of new forms, such as IP telephone and an Internet telephone, spreads, and even if the need of searching a number or the address from an individual name, an area, a service name, etc. increases, a user's time and effort can be saved because a Connectable Directory Inquiries System carries out to connection.


[0070]
In the upper embodiment, it provides optionally. Notice means 9 of a call-ed number Call-ed number 7 . it was presupposed that is transmitted to a calling party by voice and/or data -- this Notice means 9 of a call-ed number Connectable Directory Inquiries System 4 Instead of [ which is not come out of and provided ], Connection change demand 13 を送られた Operator stage 12 The embodiment of performing the notice of a が被呼 number is also possible.
[0071]
In the upper embodiment, it provides optionally. The check means 10 wishing connection . to which it was presupposed that the information or the information "he does not wish" が and a calling party "wish" connection with a call-ed schedule terminal is judged -- this The check means 10 wishing connection Connectable Directory Inquiries System 4 Instead of [ which is not come out of and provided ], Connection change demand 13 を送られた Operator stage 12 を含む Communication network 1 The embodiment of performing a が接続 number check is also possible.
[0072]
In the above, the practicing form of a claim 1 was explained.



[0073]
Below, the practicing form of a claim 2 is explained.
[0074]
. this invention of whose is a method corresponding to a Connectable Directory Inquiries System according to claim 1 , therefore the practicing form of a claim 1 are also consulted.
[0075]
Fig. 2 is an embodiment block diagram of the directory assistance method which applied the claim 2 .






Fig. 2 Embodiment block diagram of directory assistance method

(A click displays a figure in another window)
(It is an amendment schedule to these contents about a figure)


[0076]
Call origination terminal 2 Shell arrival is carried out. Guidance demand call 5 を受け付ける Guidance receptionist Step 15 The inquiry information from a calling party is acquired about が and the received guidance demand.
[0077]
Call-ed number determination Step 16 A call-ed number is determined based on が and this inquiry information.
[0078]
The notice of a call-ed number Step 17 You may consider as the が option and, in a certain case, it is. Call origination terminal 2 It is alike. Call-ed number 7 It outputs.
[0079]
The check wishing connection Step 18 . which judges whether you may consider as the が option and it connects with a called station -- for example Call origination terminal 2 It judges by the response which was alike, asked and received.
[0080]
Connection change Step 19 It is accompanied by が and this call-ed number. Connection change demand 13 Operator stage 12 It is alike and transmits.


[0081]
Although each above-mentioned step is fundamentally performed from a top to the bottom, when narrowing down a call-ed number, having a dialog with a called station repeatedly, you may change the execution sequence and the number of times of execution of a step.
[0082]
In the above, the practicing form of a claim 2 was explained.



[0083]
Below, the practicing form of a claim 3 is explained.
[0084]
The directory assistance method indicated by the claim 2 , Connectable Directory Inquiries System 4 Directory assistance program which described the data which accompany the processing or processing which の処理装置 is made to perform :


(b) Store in the medium in which machine reading is possible, i.e., a magneto-optic disk, (MO), a digital videodisc (DVD), the compact disk (CD-ROM) only for reading, a hard disk, a RAM disk (SSD), a flash memory, a flexible disk, read-only memory (ROM), a magnetic tape (MT), a cartridge, hologram memory, and the other media in which machine reading is possible beforehand.;


(b) Read this program in this record medium with an input unit.;


(c) This program, Connectable Directory Inquiries System 4 or Connectable Directory Inquiries System 4 A LDA is carried out to the recorder boiled and connected.;
Or this program, Connectable Directory Inquiries System 4 or Connectable Directory Inquiries System 4 It receives via a certain communication network to the recorder boiled and connected.;


(d) This program Connectable Directory Inquiries System 4 It performs "Be alike".;


Things are made.
That a program user does the LDA of the program which the program provider recorded on MO, DVD, CD-ROM, a hard disk, and other media as this effect using the input unit of this medium, or by receiving through a network from a computer with the input unit of this medium, it can use and software circulation environment is ready.
[0085]
In the above, the practicing form of a claim 3 was explained.



[0086]

[Effect of the Invention]
As explained above, according to this invention, a call origination terminal is connectable with a call-ed schedule terminal for certain and a short time automatically therefore after investigation of a number.
[0087]
A user is to the service site which introduced the Connectable Directory Inquiries System.


"-- where -- please tie where -- "


It can request.
therefore -- for example, even if it is the directory assistant of a telephone network, it is visible to a user as if it was the switchboard of the telephone of the whole country or the whole world, and becomes very convenient
[0088]
when the convenience of a directory assistant is markedly alike, increases and popularity takes off, it is expected that also boil business called a charged directory assistant markedly, and it develops



[Brief Description of the Drawings]
[Drawing 1]
This invention
claim 1 It is a の実施例 block diagram.
[Drawing 2]
This invention
claim 2 It is a の実施例 block diagram.
[Drawing 3]
It is a state transition diagram A.
[Drawing 4]
It is a state transition diagram B.
[Drawing 5]
It is in the connection state 0.
[Drawing 6]
It is in the connection state 1.
[Drawing 7]
It is in the connection state 2.
[Drawing 8]
It is in the connection state 3.
[Drawing 9]
It is in the connection state 4.
[Drawing 10]
It is in the connection state 5.
[Drawing 11]
It is in the connection state 6.
[Drawing 12]
It is in the connection state 7.
[Drawing 13]
It is the sequence diagram of a directory assistance and connection.

[Description of Notations]
1 Communication Network
2 Call Origination Terminal
3 Data Base
4 Connectable Directory Inquiries System
5 Guidance Demand Call
6 Guidance Receptionist Means
7 Call-ed Number
8 Call-ed Number Determination Means
9 Notice Means of Call-ed Number
10 Check Means Wishing Connection
11 Call-ed Schedule Terminal
12 Operator Stage
12a Operator stage (call origination terminal accommodation operator stage)
12b Operator stage (branch point)
12c Operator stage (Connectable Directory Inquiries System accommodation operator stage)
12d Operator stage (middle)
12e Operator stage (called station accommodation operator stage)
13 Connection Change Demand
14 Connection Change Means
15 Guidance Receptionist Step
16 Call-ed Number Determination Step
17 Notice Step of Call-ed Number
18 Check Step Wishing Connection
19 Connection Change Step

[Document Name] Drawing
[
figure 1 ]
[Drawing 2]
[Drawing 3]
[Drawing 4]
[Drawing 5]
[Drawing 6]
[Drawing 7]
[Drawing 8]
[Drawing 9]
[Drawing 10]
[Drawing 11]
[Drawing 12]
[Drawing 13]

[Document Name] Abstract
[Abstract]

[Subject]
Automatic or certain to a call-ed schedule terminal and the Connectable Directory Inquiries System connected for a short time, and the directory assistance method of numbers, such as the telephone number and the terminal address, which were guided in the call origination terminal after manual guidance are offered.

[Means for Solution]
To a Connectable Directory Inquiries System :
Call origination terminal 2 A shell guidance demand is received. Guidance receptionist means 6 ;
Be based on inquiry information. Call-ed number 7 を決める Call-ed number determination means 8 ;
Call-ed number 7 Call origination terminal 2 It is alike and transmits. Notice means 9 of a call-ed number (Option);
It judges whether a calling party wishes to connect. The check means 10 wishing connection (Option);
"該 Call origination terminal 2 を該 Guidance receptionist means 6 Shell cutting is carried out and it is 該. Call origination terminal 2 を該 Call-ed schedule terminal 11 it connects -- as -- " Operator stage 12 It is alike. Connection change demand 13 It transmits. Connection change means 14 と;
It provides.

[Selection figure] Fig. 1
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