Connectable Directory Inquiries System
April 16, 2003
On April 16, 2003, Sonobe laboratory (http://sonobe.s5.xrea.com/index_eng.html) announces that we have completed design of "Connectable Directory Inquiries System".
The technology "Connectable Directory Inquiries System" will add a such new function to the directory inquiries systems (namely, number guidance systems for telephones or terminals) that the caller's telephone/terminal will be connected to the recipient's telephone/terminal immediately after the guidance.
The applicatio of patent of our technology, named "Connectable Directory Inquiries System and Method", is also submitted on April 15 (Japanese Patent Application No. 2003-110615).
* This page is made by "machine translation" program from Japanese to English.
An old directory assistant like No. 104 was not able to be reconnected with a number of the guided partner point, without hanging up a customer's telephone, after an inquiry clerk investigated a number.
A customer is . which makes a note of a heard number and hanging on the number again anew only had.
In Sonobe Lab., we devised a good method for connecting the partner point to guidance automatically succeedingly, and an efficiency completed a design of a user friendly system well
This technology can be quicker than a method of half-automatic guidance & connection by which the conventional proposal is made, and can be connected certainly.
When you use a directory inquiries service center made from this invention, for a customer, it will be audible as follows.
Customer: (. which dials "1045" by telephone)
(Dial tone "rrrr and rrrr")
center: crawling -- use -- thank you, it is OO of . directory assistance connection service in its duty
Customer: Excuse me, please tie to O, Inc. O business affairs of Chiyoda-ku, Tokyo.
Center: Please wait a little.... You crawl. Are you all right on the OO business affairs of 1-chome, Kudan-minami, Chiyoda-ku?
Customer: That's right
Center: I tie to now representation telephone 03-OOOO-OOOO then.
(Dial tone "rrrr and rrrr")
O O business affairs: It crawls and they are OO business affairs.
(It can telephone to OO business affairs as it is) .
Thus, since it is automatic at the guided partner point and is connected with it, it becomes very convenient.
A directory assistance "disguises itself" as if it was like a telephone switchboard of the Japan whole country.
. which will become without it seeming that paper or a pencil which make a note of the telephone number are not found, and it is troubled until now, or applies and makes a mistake by faint memory
This technology is . applicable besides directory inquiries service service. How is a business plan into which guidance services and search services, such as the telephone number, an IP address, and URL, are developed in this function?
Please consult with this laboratory.
* Details of the Connectable Directory Inquiries System